The Center’s education work focuses on providing specific sets of classroom and training tools and processes that allow teachers and administrators to be more effective and efficient in their tasks. The 

Center's primary tools and processes are 

organized through QUEST with the mission of establishing a continuous learning environment of mutual respect.

The Center’s business and industry work focuses on providing an integrated perspective and set of assessment tools for lean technical systems and human systems that allow business and industry leaders to design customized implementation plans for their organizations.

The Center's community work focuses on providing specific sets of training and facilitation tools and processes that allow members of community groups and non-profit organizations to be more effective and efficient. The tools and processes are utilized in relation to the requirements of the organizational situation(s) and specific needs. Often, assessments are conducted to identify key variables that affect the concrete situation.