What is the lean human value stream and model?
Utilizing key assessment tools—organizational and trust audits—the human value stream training and consultation services focus on key aspects of the trainees’ organizational situations and on their understanding of the transition to and implementation of lean strategies.
-The core concept of the training is that successful implementation of lean is based on people (employees) participating in and being developed by a continuous improvement culture throughout the organization. The Human Systems Model illustrates the total configuration of the continuous improvement culture-- strategic direction, flow, sequence, content and results--that facilitates and sustains lean human development. The organization’s cultural capacity to develop the necessary competencies requires not only the human value stream, but also certain people supporting and organizational supporting processes. The elements of the model are listed below:
1. Purpose, Outputs and Inputs:
-Purpose of the Organization:
Long-term mutual prosperity by producing high quality, low cost, and on-time products
-Outputs of the Organization:
Quality people working together with shared Toyota values to continuously improve
-Inputs to the Organization:
Philosophy and values, Toyota Production System principles, eligible human resources
2. Human Value Stream:
-Attract Trainable People:
Recruitment
Selection
Initial Orientation
-Develop Able People:
Specify work roles
Train and coach
On the job development
-Engage Performing People:
Follow standards
Improve standards
Engage in problem solving
Identify with the team
-Inspire Committed Employees:
Embrace the Toyota values
Involve the community and families
Ensure environmental awareness
Identify with the company
3. People Supporting Processes: Daily Management:
-Work Groups and team problem solving
-Clean (5S) and safe workplace
-Two-way communication via visual management
-Servant Leadership
4. Organizational Supporting Processes: Human Resource Management:
-Commitment and tools for stable employment
-Powerful HR supports for fair and consistent policies and practices
-Slow promotion and rewards for teamwork
-Hoshin Kanri policy deployment
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